We all loved Tom. Let me show you what I said about Tom in an email we sent to his boss Wilson Wu:
Dear Mr. Wu,
This is just a note to express our sincere thanks to your national tour guide Tom.
He was not only informative and very good with his English, he has a great sense of humor, but, above all, he became our dear friend because of his diligent attention to all our needs and desires. Tom to us became a ‘mother-hen’, a person who would call us for a wake-up call in the morning, make sure we had our pass-ports handy, and arrange to have some of your wonderful dinners ready at each occasion. He really went overboard to please each and every one of us.
All of us in our group loved Tom and relied on him to answer all our questions.
We had several guides in each city and they contributed a lot (like Rose in Xian), but Tom was on top to provide additional details.
We realize that Tom will not be touring again until next year. So, hoping that the economy will improve by then, we also hope that Tom will be your number one guide in the future.
Although I am not speaking for the whole group of twenty of us, I know they will all concur with what I wrote above.
Jacob and Sharon Brentjes